Frequently asked questions

How are your plans actually different?

Unlike other providers, our plans feature zero hidden fees or misleading promotional tricks. Your bill consists strictly of your fixed energy charge + standard TDU fees and taxes. We keep your pricing simple, transparent, and completely predictable.

What's the catch with free electricity and free credit plans?

Free Electricity Plans: The energy rate during non-free hours is usually 2-3 times higher than a standard fixed-rate plan to cover the free hours, which typically results in a much higher bill.

Free Credit Plans: These plans charge significantly higher rates if your usage goes above or below the exact amount needed for the credit.

What are TDU fees?

These fees are set or approved by the Public Utility Commission of Texas, passed through your retail electric provider without any markup, and remain the same regardless of which electric company you choose.

Current TDU Fees: https://www.puc.texas.gov/industry/electric/rates/tdr/

How are you able to offer such low rates?

We analyze electricity plans from many providers to bring you the most competitive rates and best plans in the market. Then, we negotiate directly with the providers to drive the price down even lower.